PRIVACY POLICY
Effective Date: February 14, 2026
1. Introduction
Welcome to Couch Cleaning Miami (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
By accessing our website (https://www.couch-cleaning-miami.com) or submitting your information through our Facebook/Instagram Lead Forms, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you request a quote, book a service, or contact us. This includes:
• Name: To identify you.
• Phone Number: To call or text you regarding your quote or appointment.
• Email Address: To send written estimates or booking confirmations.
• Service Address: To perform the cleaning service (if booked).
• Furniture Details: Information about the items you need cleaned (e.g., sofa, rug, mattress).
3. How We Use Your Information
We use the information we collect for specific business purposes:
• To Provide Quotes: We use your phone number and furniture details to give you an accurate price estimate.
• To Schedule Services: We use your address and contact info to book and complete your cleaning job.
• To Communicate: We may contact you via phone, text (SMS), or email to confirm appointments or follow up on inquiries.
• Marketing: We do not spam. We may occasionally send a promotion, but you can opt out at any time.
4. Sharing Your Information
We do NOT sell, trade, or rent your personal information to third parties.
We only share information with trusted service providers if necessary to operate our business (e.g., payment processing), or if required by law.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Cookies and Tracking
Our website may use standard “cookies” to enhance your experience. You can choose to set your browser to refuse cookies, but some parts of the website may not function properly without them.
7. Your Rights
You have the right to request access to the personal information we hold about you or to request that we delete it. If you wish to do so, please contact us using the information below.
8. Contact Us
If you have questions or comments about this policy, or if you would like to update or delete your information, please contact us at:
• Business Name: Couch Cleaning Miami
• Website: https://www.couch-cleaning-miami.com
• Email: cs@couch-cleaning-miami.com
• Phone: (305) 209-6546
